1. Do you have a catalogue?
We don’t produce a printed catalogue due to the extensive range of garments and products we offer. Instead, our full and up-to-date collection is available on our website at oneills.com. This ‘virtual catalogue’ ensures that customers always have access to the latest styles, sizes, prices, and product availability.
2. Are O'Neills gift cards available?
Yes! If you're looking for the perfect gift or just doing some last minute shopping, Gift Cards are the perfect solution for you! You can select Gift Ideas or search for Gift Cards on oneills.com
3. I am unsure of what size to purchase can you please advise?
For detailed information and a sizing guide please visit the link https://www.oneills.com/size-guide
If you are still unsure please do not hesitate to contact our Customer Service Team who are willing to help.
4. How can I order multiple items, each with different personalisation?
If you wish to order multiple items and personalise each one differently, personalise the products one by one and add each item to your shopping basket as usual.
5. What is player fit?
Player fit is a tighter fit jersey. It is usually 2-3 inches tighter around the arms and body compared to our regular fit jerseys. It is a more professional body hugging fit in the style worn by players on the pitch.
6. What happens if an item in my order is out of stock?
We work hard to fulfil every order we receive. However, if the item you ordered is not available we will notify you by email, and we may be able to provide an alternative or similar product. However, should you require a refund this can be arranged. We will also process the rest of your order if more than one item was ordered. Should your entire order not be available we will also refund the delivery charge. The Customer Service team is available if you have any questions or to help you find an alternative.