Delayed or missing orders - UK and Rest of World

Delayed or missing orders

We need to wait 21 days before an order is deemed missing with our couriers.  Should your order not reach you within the times stated, please accept our apologies and contact Customer Service who will be happy to assist.

Phone from Ireland:  00353 330 123 1918

Phone from N.Ireland: 0330 123 1918

E-mail: [e-mail]

Delayed or missing orders - UK and Rest of World

Please note that as per Royal Mail guidelines we will need to wait 21 days before being able to trace, replace or refund lost items.

Should your order not reach you within the times stated, please accept our apologies and contact Customer Service who will be happy to assist.

Phone from UK:  0330 123 1918

Phone from Rest of World: 00353 330 123 1918

E-mail: [e-mail]